Privacy Policy

IMPORTANT – PLEASE READ CAREFULLY

bingky.com is committed to respecting the privacy rights of visitors to its website. This privacy policy explains how we collect, store and use personal data about you when you browse www.bingky.com (the “Website”), shop with us or otherwise provide your personal data to us. It provides you with details about the types of personal data that we collect from you, how we use your personal data and the rights you have to control our use of your personal data.

You must read this privacy policy carefully and we recommend that you print and retain a copy for your future reference. By accessing, browsing or otherwise using this Website, you confirm that you have read, understood and agree to this privacy policy in its entirety. If you do not agree to this privacy policy in its entirety, you must not use this Website.

We respect your right to privacy and will only process personal data you provide to us in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other applicable privacy laws.

e-mail us at: admin@bingky.com
When contacting us, please remember to quote your name and contact details along with any bingky.com account number or correspondence reference you may have.

Children

We do not and will not knowingly collect information from any unsupervised person under the age of 18. If you are under the age of 18, you must not use this Website or submit any personal data to us unless you have the consent of, and are supervised by, a parent or guardian.

The personal data we collect about you

When you make purchases from bingky.com (including purchases made in-store, over the phone, or via our catalogue order forms or this Website) we may collect the following personal data about you:

your name, age and sex;
your billing and delivery postal addresses, phone, fax and e-mail details;
where you have registered with us, your user name and password;
where you place an order with us, your payment card details;
your communication and shopping preferences;
your browsing and online shopping activities; and
your date of birth.

We may also collect some or all of the above personal data about you when you access and browse this Website or any third party microsite (as described below), including when you sign up to receive bingky.com newsletters. We may also collect some or all of this personal data from third parties who have your consent to pass your details to us.

How we may store and use your information

bingky.com (and third party data processors acting on our behalf) may collect, store and process your personal data:

to make this Website available to you and to provide you with content which is tailored to your individual tastes;

to maintain any registered account that you hold with us (including pledge accounts created under the “Plan A” section of our Website);
with your agreement, to contact you (including by SMS and e-mail) about promotional offers and products and services which we think may interest you and for customer satisfaction and market research purposes;

to provide our goods and services to you and for associate purposes, including verifying your identity;

for research, analysis, testing, monitoring, risk management and administrative purposes; and

for any related purposes, or where we have a legal right or duty to use or disclose your information (including for crime and fraud preventation and related purposes).

We also process your payment card details in order to complete any purchase that you make through this Website and, in certain instances, disclose your personal data to third party credit reference agencies to perform credit checks against you. When you place an order with us, we may offer to retain your payment card details for your convenience to save you having to re-enter these details on a future occasion. However, if you prefer that we do not maintain these details, you can go to ‘My Account’, click on ‘Edit or delete a credit card’ and delete any card information that we hold about you.

In addition, we may collect anonymised details about visitors to our Website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details that we collect for these purposes.

Except as set out in this privacy policy, we will not disclose, sell or rent your personal data to any third party. If you do consent but later change your mind, you may contact us and we will cease any such activity.

In the event that a third party acquires all or part of our business and/or assets, we may disclose your personal data to that third party in connection with the acquisition. Furthermore, we reserve the right to disclose your personal data to third parties as part of any business or asset sale carried out because bingky.com has gone into insolvency or any similar situation, but only where lawful and compliant with the Data Protection Act 1998. We may also disclose your personal data where necessary to comply with applicable law or an order of a governmental or law enforcement body.

Microsites

If you have any questions or concerns about the collection or use of your personal data collected through any microsite, you should contact the relevant third party microsite operator using the contact information specified in their privacy policy.
E-mail newsletter preferences and text alerts
We provide you with the ability to control whether or not to receive e-mail newsletters, or to change the types of e-mail newsletters you receive, through our newsletter preference centre which is accessible by clicking here.
bingky.com will only send you text alerts with your permission. You can opt out of receiving these text alerts at any time by emailing us or using the website feedback form. Data may be supplied to third party processors to enable the service to be provided.

Personalised banner advertising

If you browse this Website you may receive personalised banner advertisements whilst browsing other reputable websites. We are committed to providing you with information on products and offers which are relevant to you. Any banner advertisements you receive will relate to products which have been viewed whilst browsing this Website on your computer or other device. This service is provided by bingky.com via a reputable third party specialist provider, through the use of ‘cookies’ placed on your computer or other device (see further information on the use of cookies in the section below). Cookies can be removed or disabled altogether – see below for further information.

Targeted updates and marketing

If you have agreed that we can contact you for marketing purposes we may send you emails and other communications relating to products and services which we think will be of interest and relevance to you as an individual. We do this by monitoring the browsing and online shopping habits of customers and providing them with information on products they have viewed and related products.

International transfers

We may transfer personal data that we collect from you to third party data processors located in countries that are outside of the European Economic Area and to other bingky.com group companies in connection with the above purposes. Please be aware that countries which are outside the European Economic Area may not offer the same level of data protection as the United Kingdom, although our collection, storage and use of your personal data will continue to be governed by this privacy policy.

Cookies
This Website uses cookies to collect information about you. Cookies are small data files which are placed on your computer or other device by this Website and which collect certain personal data about you. This enables us to tailor our service offering (including the Website) to provide you with products and services which are more relevant to your individual tastes. You may change your website browser settings to reject cookies, although please note that if you do this it may impair the functionality of this Website. bingky.com has relationships with carefully selected and monitored suppliers to assist in the delivery of a high quality website. Some of these suppliers may also set cookies during your visit in order to meet contractual obligations with bingky.com (Supplier Cookies). Both bingky.com and Supplier cookies do not store any personal information relating to you or your credit cards. We also use JavaScript to speed up your online shopping experience. For further information about cookies, including how to refuse cookies, please visit www.allaboutcookies.org.

SECURITY

We use Internet standard encryption technology (“SSL” or “Secure Socket Layer” technology) to encode personal data that you send to us when placing an order through the Website. To check that you are in a secure area of the Website before sending personal data to us, please look at the bottom right of your website browser and check that it displays an image of a closed padlock or an unbroken key

However, please note that whilst we take appropriate technical and organisational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.

If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session for your security. In addition we recommend that you take the following security measures to enhance your online safety:

Keep your account passwords private. Remember, anybody who knows your password may access your account.

When creating a password, use at least 8 characters. A combination of letters and numbers is best. Do not use dictionary words, your name, email address, or other personal data that can be easily obtained. We also recommend that you frequently change your password. You can do this by going to ‘My Account’ and clicking ‘Change name, email or password’,

Avoid using the same password for multiple online accounts.

Spoof/false emails

We will never ask you to confirm any account or credit card details via email. If you receive an email claiming to be from bingky.com asking you to do so, please ignore it and do not respond.

Your rights

You have the following rights:

the right to ask what personal data that we hold about you at any time, subject to a fee specified by law (currently £10);
the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge; and

the right to opt out of any marketing communications that we may send you.

If you wish to exercise any of the above rights, please contact us using the contact details specified above. However, if you wish to unsubscribe from e-mail marketing communications that we send you, you can most easily do this by clicking on the unsubscribe link at the bottom of any e-mail newsletter we have sent to you or, alternatively, by using our feedback form on the website.

Third party sites

This Website contains links to other websites operated by third parties (including microsites, described above). Please note that this privacy policy applies only to the personal data that we collect through this Website and we cannot be responsible for personal data that third parties may collect, store and use through their website (including microsites). You should always read the privacy policy of each website you visit carefully.

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